Annual Business Plan 2020 - 2021


In South Australia, Council rates are a form of taxation on property values and are a requirement under state legislation.

Money raised through rates assists Council provide the Prospect community with a wide range of services. These include existing ongoing, core services such as keeping our streets clean, rubbish removal, running immunisation clinics, operating libraries and community programs, as well as renewing, replacing and building new assets such as footpaths, roads and sporting grounds.

We see the benefits of Council services everyday through cleaner streets, safer roads, services to support you and your family, places to play and places to meet.


The City of Prospect Annual Business Plan and Budget is based on an average rate increase of 1.9 per cent. This equates to an additional $36 per year, or 69 cents per week, based on the average capital value of a home in Prospect of $415,660.

Each year Council undertakes a zero-based budgeting process in order to ensure that it understands the costs it will experience in order to deliver all of its services it intends to deliver.

While Council did consider a 0% rate increase for 2020-2021 this would leave Council approximately $400,000 short in its budget. The shortfall would most likely lead to a reduction of service levels and an inability for Council to match Federal and State Government grants in order to stimulate the local economy post COVID19.

No, valuations do not determine the rates income of a Council. Property valuations are used to divide the rate revenue amount among individual ratepayers.

Council reviews the total of the valuation data that it receives from the Valuer General, then adjusts the rate in the dollar annually to make sure that it only raises rates to match the income required.

Yes - there are avenues of appeal available to ratepayers. These are located on the back of the Rates Notice which you receive in the mail and are also summarised below:

Appeals against the valuation of a property must be made through the Valuer General in the State Valuation Office within 60 days after the date of service of the Rates Notice.

Below are the contact details:

Address: The State Valuation Office 101 Grenfell Street, ADELAIDE SA 5000

Mail: GPO Box 1354, ADELAIDE SA 5001


General/Objection Enquiries: 1300 653 346

A ratepayer may object to the land use applied to their property within 60 days of notification. The appeal must be made in writing to Council, addressed to the Chief Executive Officer.

The appeal must set out the basis for objection and details of the land use that should be applied. Council will review the objection and notify the ratepayer of its decision. If not satisfied, the ratepayer may appeal against the Council decision to the Land and Valuation Court.

The Regional Landscape Levy is a replacement for the Natural Resource Management Levy (NRM).

City of Prospect is in the Green Adelaide Management Board area and is required to collect the Levy on behalf of the Board. Green Adelaide set an annual levy that Councils is legislated to collect and is passed on in-full to the Board.

The Board uses the Levy to fund vital natural resource management projects including the managing and protecting priority water, land, marine and biodiversity assets.

More information about Green Adelaide and their projects can be found at


The 2020/21 Draft Rating Policy Policy can be found on the City of Prospect on this engagement hub. The document outlines how the City of Prospect proposes to set its rates. More detail explanations are contained within Part D – Rating Strategy and Structure of the Draft Annual Business Plan 2020-2021.

In 2014, the State Government introduced a new concession called ‘Cost of Living Concession’ (CLC) which replaces the previous Pensioner Concession for Council Rates. The concession is paid directly to you instead of being offset against your rates account.

Homeowners entitled to receive the concession in the 2020/21 year can apply by contacting the Concession Hotline on 1800 307 758.

Tenants entitled to receive the concession in the 2020/21 year can apply by contacting the Concession Hotline on 1800 307 758.

For eligibility enquiries please call the Concession Hotline on 1800 307 758.

The Local Government Act provides for the postponement of rates for seniors. It is a system designed to assist senior citizens by allowing them to postpone amounts over $500 of their annual rates charge for an indefinite period (up until the property is sold or circumstances change).

Seniors postponement is available to a person (or their spouse) who holds a Seniors Card issued by the State Government and is only available on the principal place of residence.

The payment options are set out on the front and back of the Rates Notice and include the following payment methods:

Via Council’s website at


In person at Australia Post

In person at Customer Service Centres – EFTPOS, Master Card, or Visa Card (Cash is not currently being accepted due to the COVID19 pandemic)

Over the phone with Councils Customer Service Officers on 1300 278 903

By direct debit. Set up direct debit payments by visiting Councils website and completing the application form to pay your rates fortnightly, quarterly or annually.

If the amount due remains unpaid after the due date it will be subject to fines raised in accordance with the provisions of the Local Government Act 1999, Sect 181(8).

Council has resolved to suspend the application of fines and interest until 31 December 2020 as a measure of financial support following the COVID19 pandemic.

Following this suspension period, a statutory fine of 2% on the unpaid quarterly amount and a further interest penalty of the prescribed percentage on any further arrears monthly will apply.

If you experience ongoing financial difficulty you can speak with a Council Rates Officer to make suitable arrangements for payment of overdue amounts.